Please walk through our basic troubleshooting steps below. These solutions cover most issues. You should also check your owner’s manual for more detailed information on your product.
If you are still experiencing issues after you’ve gone through our troubleshooting guide and your provided owner's manual, please contact us.
Please be prepared with the following for quicker assistance:

Verify if the components are connected to a circuit capable of supplying enough current. Preferably, use a two (2) amp circuit or better. Avoid low power signal circuits.
Consider swapping components with a system that you know is working to isolate the issue.
For DVR system assistance, email [email protected] to set up a call for your 30 minutes of complimentary assistance. Additional time will be billed.
Check the battery! Make sure that the battery is turned on while charging. This is a common mistake!
Holland Vision Systems
Address: 11301 James St
Holland, MI 49424
Phone: +1-616-494-9974
Fax: 616-494-9971
