Quote from a warehouse manager in Washington, DC regarding their reasons for purchasing HVS camera systems for their forklift fleet, and the results obtained from 2 years of use
“Here in our warehouse we have a variety of racking. Our biggest challenge from a product retrieval process is that of double deep rack storage and sideways rack storage. Both have challenges that are increased when you get to higher levels (we go to 30′ with varying levels, depending which zone you are in).
In the past we’ve had product pushed through racks because operators could not see their forks entering the inner position of double deep storage. We’ve had pallets and product twisted and knocked off the racks due to the challenges of aligning forks to the stringer cut outs in sideways storage. We’ve had neck injuries from looking up constantly when performing lift work.
When we needed to show a cost justification to purchase the cameras we advertised that we could reduce neck strain claims (which is really not quantifiable in $$), we thought that we could reduce the time/labor spent correcting twisted product and loose product in the racks, and we could reduce damage to product caused by lift operator errors. We also felt that we would experience improved efficiency because the challenges associated with the retrieval process would be minimized.
So far we’ve been very favorable on all counts. The biggest success is the mere fact that the lift operators love the cameras and now don’t want to be without them. For a group that can be resistant to change, this was one change that they welcomed wholeheartedly.”